Kresge mailroom

**** WE ARE HIRING Kresge college office and Kresge mail room student staff for Spring 2020 and the 2020 - 2021 academic year. To apply, you must have a work-study award for Spring 2020 and 2020 - 2021, and you must be able to work during Spring 2020 and 2020 - 2021. Search ER 4793 on the work-study tab of the ER system to apply:
http://www.careercenter.ucsc.edu/ers/erspub/main.cfm?action=workstudy ****

Kresge mailroom location: next to the Kresge academic office in the Kresge piazzetta.

Kresge mailroom lobby: open 24/7 for retrieving letters out of your mailbox

Kresge package window open hours: These vary from quarter to quarter. See our Google calendar below.
We are closed during Summer and we do not hold any mail during Summer.
*Please note that our hours are subject to change due to availability, campus closures, strikes, and/or illness. It is always a great idea to check our calendar prior to coming by the mailroom to pick-up a package. Click on the "+" symbol in the bottom right corner of this calendar, that will add it to your @ucsc.edu Google apps calendar!

Be sure to check this Google calendar for Kresge College's mailroom hours. Also be sure to read the signs that are posted in the mail room to stay informed. There will be occasional, unscheduled closures due to illness, strikes, unforeseen circumstances, and/ or mailroom-related errands. 

Contact Information: For additional mailroom questions, please email Lale Yasemin Kaya, the Kresge college assistant at kresgema@ucsc.edu


 
How are mailboxes assigned and where do I get my mailbox information?
All Kresge college students who are living on campus are assigned a mailbox. In addition, all Redwood Grove Apartment students are assigned a Kresge college mailbox. Kresge affiliates living at The Village also have a Kresge mailbox. Mailboxes are reassigned at the beginning of every academic year. What that means is that your mailbox number changes every academic year. 
Both new and continuing students will be sent an email from kresgema@ucsc.edu with their mailbox information to their UCSC email account during the Fall quarter move-in period. 
 
I am a Kresge affiliate but I live off-campus. Can I request a Kresge mailbox?
Yes! If you do not live on-campus and would like to request a mailbox, please email Lale Yasemin Kaya, Kresge college assistant at kresgema@ucsc.edu from your @ucsc.edu email account. Be sure to include your full name and student id number.
 
Where do I pick up my packages?
If you receive a package, we will send an automated email to your UCSC email address. To retrieve your package, you must bring a valid photo ID to the mailroom during open hours and a friendly staff member will help you.
Packages are not kept indefinitely. Packages that are not picked up in a timely manner are marked as unclaimed and are consequently returned to sender.
 
My carrier's online tracking system reads that my package has arrived, but I do not have an email from the Kresge mailroom confirming that my package is available to be picked up. Where is my package?
The online tracking email that some carriers send to you that claim that your package has been delivered only means that your package has arrived in Santa Cruz, California. This does NOT mean that your package is in the Kresge mailroom. If you see from your carrier that your package has been delivered, you must be patient, as it can take an additional 1 - 3 days for it to be delivered to the Kresge mailroom. **PLEASE PICK UP YOUR PACKAGE ONCE YOU HAVE RECEIVED AN EMAIL NOTIFICATION FROM THE KRESGE MAILROOM. DO NOT COME TO THE MAIL ROOM TO RETRIEVE YOUR PACKAGE IF YOU HAVE NOT RECEIVED AN EMAIL FROM THE KRESGE MAILROOM**
 
What do I do if I lost my mailbox combination?
It is your responsibility to keep track of your mailbox information. If you lose your mailbox combination you can come by the package window with a valid id to request this information.
 
What do I do if my mailbox is broken?
Report the problem right away to the mailroom clerk. Please also submit a FixIt ticket request via https://fixit.ucsc.edu. Be sure to include your mailbox number and combination in the fixit ticket.
Our community relies on you to report your broken mailbox.  
 
What is my mailing address?
Do not use nicknames or pen names. Improperly addressed mail may be refused and returned to sender. Please notify your family and friends to use complete name. Many students have similar names, if you have a middle name, please be sure to address your name with your full name.

Your full name
UC Santa Cruz, Kresge college
510 Porter-Kresge Road
Box number #
Santa Cruz, CA 95064-1103
 
Can my UCSC mail be forwarded?
Mail cannot be forwarded.
How do I close my mailbox? Please fill out the new address form. Most mail is returned to the sender and can take up to 4 weeks to be received. Although mail cannot be forwarded, if you fill out the new address form, we will cross out your Kresge address and hand-write in your new address on any of your USPS first class mail and packages, so that the sender will be aware of your new address. We will hand-write in your new address on mail received at Kresge for up to 90 days from the date we received it.
Please note that magazines and standard postage mail are second class mail and will be recycled.
If you have closed your mailbox, it is imperative that you do the following:
*directly contact anyone that you are receiving mail from and inform them of your address change
*make sure that your permanent mailing address is correct in your my.ucsc.edu portal so that any UCSC mail gets routed to you correctly.

 
Where can I mail a letter?
Our Kresge mailroom is not a full service post office, a UPS, or FedEx pick-up spot. The closest U.S. mailbox for outgoing mail is located next to the VETS office in the Kresge piazzetta. Be sure to put your mail in the blue USPS box. 
 
Where can I mail a package?
Our Kresge mailroom is not a full service post office, a UPS or FedEx pick-up spot. 

You can go to the postal kiosk, located in the first floor of the Bay Tree Bookstore, to purchase postage and/or send USPS packages.

The nearest UPS location is off of Mission St, in Santa Cruz, CA:
849 ALMAR AVE, STE C
SANTA CRUZ, CA 95060-5848
Web: http://www.theupsstorelocal.com/1128/
Telephone: (831) 426-5762

 
Where can I purchase stamps?
Our Kresge mail room is not a full service post office, a UPS, or FedEx pick-up spot. You can go to the postal kiosk, located in the first floor of the Bay Tree Bookstore, to purchase postage.
 
What do I do if there is a letter in my mailbox that is not for me?
If you have a college mailbox, you are required to check your mail frequently. If you receive mail that is not addressed to you, please return it immediately to the mailroom staff. If there are no mailroom staff present, please email kresgema@ucsc.edu informing us of the issue. 
 
When do I start or stop receiving mail at this address?
Our mailroom is not open during Summer. Mail delivered in Summer will either be returned or forwarded. The Summer period includes any mail that arrives before Fall quarter's move-in week. Packages will be returned to sender. We accept mail and packages throughout the academic year, including Winter and Spring breaks. All student mailboxes close at the end of Spring quarter. All first-class mail and packages remaining in the Kresge mailroom once Spring quarter ends are returned to sender. For more information, along with how to submit a new address, please see Can my UCSC mail be forwarded?
Website last updated: 29 March 2020